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Secure Order Processing

Shopping at AmeriGlas is Safe:
AmeriGlas uses the latest Secure Server Software (SSL) security encryption systems technology for processing credit card transactions.  This encrypts all your payment information, including the credit card information, so that is cannot be read as the information travels over the Internet.  Information about your order, including secure payment information is downloaded from the web site immediately.  To further ensure security, no information is stored on the web site after the order information has been downloaded for processing.

  Still don't want to use your credit card on the Internet? - Pay by Phone or Mail!
No problem, when you finalize your order there are several payment options - You can place the order and call us with your credit card information;  You can place the order and mail us a check or money order;  Or you can even place the order and mail it directly to us with your credit card information.  To phone-in payment information or mail-in your order, merely select the appropriate payment option at the bottom of the shopping cart screen before finalizing your order.
  Phone-In Orders
Technically, AmeriGlas does not take orders over the phone.  However, an order can be placed on the web site using the payment option "Phone-In Payment Info" - merely select this payment option at the bottom of the shopping cart screen before finalizing your order.  The screen invoice and e-mail confirmation give instructions on how to call us with your credit card payment information.
  Order Confirmation
When finalizing an order, the invoice summary screen has a 'Print' option button which allows you to immediately print out a copy of your order.  Additionally, a confirmation of each order is e-mailed to your e-mail address which was entered in the 'Ordered By' information screen.  A 'hard-copy' of the invoice is also sent with the order shipment and a shipping confirmation is also e-mailed with the tracking number when the order actually ships.  Please be careful when entering your e-mail address, as the confirmations are sent to the "Ordered By" e-mail address on the order from.


Protecting Your Privacy

Information we need to process your order:
When you place an order, we need to know your name, postal address, e-mail address, ship-to address, phone number, specific items you are ordering, and credit card number and expiration date.  This allows us to process your order and to contact you if there is any problem.

  What does AmeriGlas do to protect customer information?
When you place orders, all payment information is encrypted via our Secure Server Software (SSL).  All customer data we collect is protected against unauthorized access.  The information is downloaded immediately and no information is stored on the web site after the order information has been downloaded for processing.  For security purposes, our local order processing systems are not connected directly to our main web site and are not accessable via the internet.
  Does AmeriGlas disclose customer information to outside parties?
NO - we do not sell, trade or rent this customer information to others.  This information is only used internally for the specific purpose of processing your order.
  Does AmeriGlas send e-mail or postal advertisements, sale fliers, etc?
NO - we do not send any advertisements, sale fliers, notices, etc.  An order confirmation is sent via e-mail at the time an order is placed and after the order has shipped, a shipping confirmation is sent via e-mail.  No other e-mail or postal mail is ever sent unless we must contact you to resolve a specific question related to your order.
  We welcome your comments:
AmeriGlas welcomes your questions and comments about security and privacy.  Please send us an e-mail at:



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AmeriGlas Crafts
Omaha, Nebraska

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